2) Тест.

 
Вы услышите разговор между продавцом и покупателем. Определите, какие из приведенных утверждений (A1-A7) соответствуют содержанию текста (1), какие не соответствуют (2) и о чем в тексте не сказано, то есть на основании текста нельзя дать ни положительного, ни отрицательного ответа (3).
Прослушайте запись дважды. Во время первого прослушивания заносите только те ответы (поставив галочку (v) в нужный квадрат), в которых вы уверены. Во время второго прослушивания ответьте на оставшиеся утверждения.

A1 The customer has decided that she doesn’t like the jacket she bought.
l) true 2) false 3) not stated

A2 The shop only has the jacket in certain colours.
l) true 2) false 3) not stated

A3 The customer uses the shop regularly.
l) true 2) false 3) not stated

A4 The assistant has bought one of the jackets herself
l) true 2) false 3) not stated

A5 The shop is not going to order more of the jackets until next week.
l) true 2) false 3) not stated

A6 The jackets will be available in all colours soon.
I) true 2) false 3) not stated

A7 The customer will have to pay for another jacket. 
1) true 2) false 3) not stated

 

Ответ на тест 2.

Hello. How can I help you?
Yes, hello, I want to return this jacket.
I bought it here two days ago.
Is there something wrong with it?
No, it’s just that I’ve changed my mind.
I tried it on here before I bought it, and I thought it suited me, but when I got it home I realised that it’s just the wrong colour for me.
Let me have a look at it.
Ah, yes, we sold out of this line yesterday.
Normally, you could simply exchange it for one in a colour you prefer, but I'm afraid we haven't got any of these left at all.
Oh, that’s a shame. Because I really like the style.
I hadn’t been in here before and I was really pleased to find something that I liked.
I'm always looking for something a bit special, a bit different, and yours is the only shop where I’ve found this kind of jacket.
Yes, we’re the only place in town that stocks this brand.
And they’re very popular.
And not too expensive either.
That’s right.
I guess that’s one of the reasons why they're so popular.
They look as if they cost a lot but in fact they don’t.
Will you be getting some more of them soon?
Well, we’ve already ordered them from the supplier and we’re expecting to get some more from them next week.
Well, I‘d like to get one in pink, instead of this one.
Yes, that should be OK, we’ll be getting some of those.
So, what should I do now`?
OK, if you return this one now, I’ll take your details and reserve one of the ones you want.
When they come in, we’ll contact you and then you can come and collect it.
Of course, you’ve already paid.
That sounds fine.
Have you got the receipt for this one?
Yes, here it is.
Thanks. OK, can I just get your name, address and contact details?
Yes, my name is …
Just a minute, I need to put the information into the computer… 

 
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