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UNDERSTANDING BODY LANGUAGE
Body language makes up 50-100% of a conversation, whether we want it to or not. People don’t always say what they think. Here’s how to interpret those non-verbal clues.
Eye contact is one of the most important A22 of body language. Most of us are comfortable with a few second’s eye contact, but anything longer can seem aggressive or intense. Equally, if you’re talking to someone who looks away a lot, A23 _ that they are bored.
If someone is on the same wavelength as you, they’ll often adopt the same postures as you. So if people start to copy you, it A24 that they’re open to your ideas. But if a person’s body and feet are turned away from you, even though they’re looking at you, it means they’d rather be moving the way their feet are pointing.
Most people cross their arms if they’re feeling defensive or negative. So A25someone says they verbally agree with you, if they then cross their arms they really don’t. Their critical stance will continue until they have uncrossed their arm, so try to find out what’s A26them.
When someone is lying, they tend to become generally less expressive with their hands, but make a lot of shrugging and hand-to-face gestures. Hands or fingers covering the mouth A27 deceit - the brain is subconsciously telling the hand to stop the deceitful words from coming out.
Tilting the head to the side shows some A28 in what’s being said. When people drop their heads, they are displaying a negative, judgmental or critical attitude. Using a hand to support your head suggests boredom has set in.
A22 1) ways 2) pieces 3) marks 4) aspects
A23 1) convince 2) assume 3) evaluate 4) identify
A24 1) means 2) represents 3) intends 4) involves
A25 1) as long as 2) unless 3) provided 4) even if